A Face to the Name- December Spotlight

Meet Peggy Plank, our Service Manager here at Toyota Lift Northwest!

Plank is an Oregon native that grew up in Gresham. Currently, she works in our Clackamas office. Plank started working in the forklift industry in 1994 as a Service Admin and has been with TLNW since 2004.

Plank attended West Texas State University where she received a degree in Accounting. “I loved numbers in high school and always enjoyed math,” she said. “After graduating I got a job at an accounting firm and it just wasn’t the right fit for me.” She ended up getting into the forklift industry shortly afterward.

As a Service Manager, Plank wears many different hats. She is in charge of Field Technicians as well as overseeing warranties, maintenance, billing, and the fleet. “A main priority of mine is making sure that the customers are being taken care of,” she said. “I need to make sure that billing is being completed, warranties are being filled, and that equipment is flowing through the shop quickly and correctly.”

While having a long career in the forklift industry, her favorite part of her job is working with her team. “I like the people I work with,” said Plank. “They are all really good people. Everyone is proud of what they do, it’s like a family.”

When Plank is not in the office she enjoys music, singing, and riding around on her Harley motorcycle. Another activity she is passionate about is rescuing animals. “My family is really big into animal foster care,” she said. “We love animals and enjoy trying to help them find permanent homes.”

Thanks for all of your hard work and dedication, Peggy! We appreciate you and are glad to have you on the TLNW team!